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Castles V3C Countertop
Updated over 2 months ago

In the box with your V3C card terminal, you should also receive :

  • AC Power adaptor and power core

  • LAN (Ethernet) cable

  • Dial (Line) cable

  • 2x Till Rolls

  • Installation guide

Please get in touch with us if any of the contents are missing.


Setting up your terminal

Step 1

Place the terminal on a flat surface with the screen facing down.

Step 2

Unlock the clip from the cable tidy bridge and lift it up.

Step 3

Connect power supply into the 9V socket, with the other end plugged into the power outlet.

Step 4

Switch on the power outlet.


Setting up Ethernet

Step 1

Connect the Ethernet cable into the LAN port on the back of the terminal.

Step 2

Connect the other end of the Ethernet cable into the internet source (your router).


Setting up a phone line

Step 1

Connect the clear square end cable into the port with the phone symbol. The other end of the cable connects to the telephone box.


Installing the till roll

Step 1

Pull upwards on the lever located in the middle of the printer door.

Step 2

Place the till roll in the compartment. The paper must feed from underneath the roll.

Step 3

Close the printer door.


Taking payments

Step 1

Press and hold the power button until the screen lights up. The terminal will power on and initialise for use.

Step 2

When the ‘enter amount’ screen is displayed, attempt a test transaction with your own payment card. An ‘approval’ message will be displayed after a successful transaction.

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