Thank you for ordering the Verifone V240m payment terminal.
Your terminal is locked for security reasons. This guide explains how to unlock and activate your terminal, and how to perform transactions.
You will require your Merchant Number, which can be found within your welcome pack or e-mail.
Powering up and activation
Plug the power supply into the power slot of the V240m base unit.
Place the V240m terminal onto the base unit, and switch the power on.
The V240m will initialise.
When you see the 'Terminal Locked' screen, key in your Merchant Number as the password and press the green Enter key.
Press the green Enter key twice more until the Sale Screen is displayed. You are now ready to take payments.
Your V240m terminal is preconfigured to use either the 3G mobile network or Bluetooth
for communications. This will allow you to authorise sales immediately.
You can also enable Wi-Fi as the primary communications method. This will allow the device to use Wi-Fi in preference to 3G or Bluetooth.
To enable Wi-Fi, please follow the steps in the Adding Wi-Fi section below.
Performing a sale
While the terminal is on the main screen, key in the amount for the sale and press the Enter key.
If tip is configured, select the tip value. Tip screens will only be shown if tip is enabled.
Total amount = Sale amount + Tip amount
Present, insert or swipe the payment card, or, manually enter the card number for MOTO.
If cashback is enabled, you will be prompted to ask if cashback is required.
If cashback is required, enter the cash amount and press the Enter key.
Total amount = Sale amount + Cashback amount
If a card was inserted, enter the PIN. At this stage, the terminal will contact the acquirer and will provide a result, e.g. Approved, Declined, Referred.
You will need to retain the first receipt for your records. If selected, the second receipt is to be given to the customer.
If the customer’s payment card was inserted, it can now be removed.
The terminal will then return to the main screen.
Performing a refund
Touch the main logo at the top of the screen. From the main menu, select Onetime Transactions.
Select Refund.
Enter the Supervisor password.
Enter the refund amount and press the Enter key.
Present, insert or swipe the payment card, or, manually enter the card number for MOTO.
You will need to retain the first receipt for your records. If selected, the second receipt is to be given to the customer.
If the customer’s payment card was inserted, it can now be removed.
The terminal will return to the main screen.
Performing a reconciliation
Touch the main logo at the top of the screen. Select Reports from the menu and enter the Supervisor password.
Select the acquirer(s) to reconcile.
The terminal will connect to each of the selected acquirers in turn and transmit your totals.
A report will be printed for your records.
