Our My Account portal allows you to export information in a CSV file format.
💡Please note, some billing reports cannot be downloaded for the current unbilled period.
Service Records
This report can be downloaded from the Bill Summary tab in Bill Explorer. Click the Cloud Symbol next to the relevant billing period and select Download Service Records from the list.
The service records report shows a summary of your services and the associated billing cost in the selected period.
Usage Record
This report can be downloaded from the Bill Summary tab in Bill Explorer. Click the Cloud Symbol next to the relevant billing period and select Download Usage Records from the list.
This report shows a breakdown of usage across the selected billing period.
Cost Centre Report
This report can be downloaded from the Bill Summary tab in Bill Explorer. Click the Cloud Symbol next to the relevant billing period and select Download Report from the list.
This report shows each service, the associated cost centre, the usage summary for the select period, and the cost for the service including out of bundle usage.
Usage Analysis
This report can be downloaded from the Usage Analysis tab in Bill Explorer. Click Options on the right hand side and select Export Result to CSV.
Usage analysis shows a breakdown of your service usage e.g. calls, texts, and data.
💡Please note, this will export with any filters you have applied.
Service Analysis
This report can be downloaded from the Service Analysis tab in Bill Explorer. Click Options on the right hand side and select Export Result to CSV.
Service Analysis shows a summary of the services on your account along with the associated billing cost and frequency.
💡Please note, this will export with any filters you have applied.
Assets Report
This report can be downloaded from the Search Assets section in Asset Management. Click Export All to CSV in the top right hand corner.
An asset report shows each of your services, their live status, cost centre (if applicable) and product type.
Usage Alerts
This report can be downloaded from the Usage Alerts section in Alerts. Click Export All to CSV in the top right hand corner.
The usage alert report shows each alert you have created, along with the type, description, notification recipient and alert history.